Mission/proposal abstract
This application was developed for people who enjoy meeting new people when carpooling as well as people who enjoy interacting with locals and other travelers, making travel more exciting and socially engaging by connecting in real-time, planning shared experiences, and getting to know the locals into the local culture, creating a socially and culturally enriching experience.
Inspiration project
How is this Unique?
- What makes this program unique is the combination of people and cargo transportation into one compact platform.
- While traditional carpooling apps focus only on passengers or offer individual cargo services, this app allows users to provide both ridesharing and cargo transportation.
- It emphasizes real-time communication to make long-distance travel safer, more convenient and environmentally friendly.
Competitors
Uber Freight
Lyft
Target audience
Persona
Task Flow
Research Goals
- To understand the specific transportation pain points of travelers who prefer alternatives to cabs and tour buses.
- To identify what features users would want in a carpooling app that combines passenger and small package delivery.
- To determine how users feel about pricing, safety, and reliability in the context of ridesharing and small deliveries.
Applying Research to the Project
- Transparent Pricing and Options: Since cost was a big concern, we ensured that all ride and package delivery prices are shown upfront with no hidden fees. We also provided options to split costs among passengers, making the service more budget-friendly.
- Real-Time Tracking & Communication: To address users’ desire for real-time updates, we combine live tracking and messaging between passengers and drivers. This not only improves the user experience but also improved trust and reliability.
- Safety Features: Based on feedback, we focused background checks for drivers, user reviews, and an SOS button for emergencies, making safety a priority.
Card sorts
Proof of concept
Usability Tests
Scope
Ideally, my project would…
make it super easy for people to find and share rides for long trips, saving money, helping the environment, and maybe even making some new friends along the way.
Realistically, I can…
create a simple app with the basics, like matching people for rides, a safe way to pay, and a clear schedule, so it’s easy for everyone to use.
